Count the drains
A single slow sink, tub or toilet is almost always a local clog in that fixture's trap or branch. Hair, soap, food and grease are the usual suspects. A plunger or a hand auger often clears it.
Several drains slow at once, especially at the lowest level of the house, means the problem is downstream, in the building drain or the sewer lateral. Gurgling toilets when the washer drains and water rising in a shower when a toilet flushes are the classic signs.
When the lowest drain in the house backs up, stop using water upstairs until the line is clear.
Sewer, septic, and who to tell
City of Covington sewer customers are billed $6 per 1,000 gallons of metered water, with an $18 minimum. NCWSA sewer customers pay a $6.59 base charge and $8.90 per 1,000 gallons above the first 1,000. Many homes outside the city have no sewer bill at all because they are on septic.
On septic, a backup can mean a full tank or a failing drain field rather than a blocked pipe. Mention septic when you call, because pumping a tank and clearing a line may be different jobs.
If a plumber finds the blockage is in a public sewer main rather than your lateral, the utility needs to hear about it.
| Item | Charge | Source |
|---|---|---|
| Water, first 3,000 gallons or less (minimum) | $18.05 | City of Covington Water Rate Information |
| Water, 3,001 to 50,000 gallons | $6.00 per 1,000 gallons | City of Covington Water Rate Information |
| Water, over 50,000 gallons | $6.15 per 1,000 gallons | City of Covington Water Rate Information |
| Sanitary sewer | $6 per 1,000 gallons ($18 minimum) | City of Covington Water Rate Information |
Know your town and your water provider? That is half the conversation with a plumber. Send the rest in one request.
Free Quote RequestCall (470) 441-4673Cable, jet or camera
Cabling feeds a rotating cutter through the pipe to break up the blockage. It is the standard first step for most clogs. Jetting uses high-pressure water to scour the pipe walls and is better for grease and scale. A camera shows what is in the line: roots, a collapsed or offset section, a belly where water sits.
Ask which method the plumber recommends and why. If a line keeps clogging, a camera inspection usually pays for itself by showing whether the pipe needs repair rather than repeated cleaning.
Ask for the recording. It is useful if you want a second quote on a repair.
Repairs and new sewer service
Replacing a section of sewer line or a full lateral is a bigger job, and permit requirements are set by the office that serves your address. Inside Covington, that is the City's Planning and Development department; its application lists a residential plan review fee of $75.00.
New sewer service carries utility fees. The City of Covington lists a 3/4-inch sewer tap at $3,600.00. NCWSA lists a residential sewer fee of $3,650.00 and a $75.00 sewer tap inspection fee, and notes it does not make sewer taps itself.
The tap fee comparison has both schedules in full.
| Meter and service size | Water tap | Sewer tap | Source |
|---|---|---|---|
| 3/4-inch meter and service | $2,225.00 | $3,600.00 | City of Covington Tap Fees |
| 1-inch meter and service | $3,850.00 | $6,520.00 | City of Covington Tap Fees |
| 2-inch meter and service | $12,150.00 | $19,700.00 | City of Covington Tap Fees |
| Fire service meter | $2,310.00 | n/a | City of Covington Tap Fees |
What not to put down the drain
Cooking grease and fats harden in pipes. Let them cool and put them in the trash. Wipes sold as flushable, paper towels and cotton products do not break down like toilet paper and are a common cause of main line clogs.
On septic, the same items fill the tank faster and can damage the drain field.
Chemical drain cleaners can harm older pipes and make the plumber's work riskier. If you have used one, say so.
| Item | Charge | Source |
|---|---|---|
| 3/4-inch water meter fee | $2,951.00 | NCWSA Water and Sewer Fees (eff. July 1, 2025) |
| 1-inch water meter fee | $3,082.00 | NCWSA Water and Sewer Fees (eff. July 1, 2025) |
| 2-inch water meter fee | $3,221.00 | NCWSA Water and Sewer Fees (eff. July 1, 2025) |
| Meter tampering, first offense | $300.00 | NCWSA Water and Sewer Fees (eff. July 1, 2025) |
| Sewer fee, residential | $3,650.00 | NCWSA Water and Sewer Fees (eff. July 1, 2025) |
| Sewer tap inspection fee | $75.00 | NCWSA Water and Sewer Fees (eff. July 1, 2025) |
| Service establishment (new customer, existing meter) | $50.00 | NCWSA Water and Sewer Fees (eff. July 1, 2025) |
| Delinquent penalty | $8.00 | NCWSA Water and Sewer Fees (eff. July 1, 2025) |
| Disconnect for non-payment | $35.00 | NCWSA Water and Sewer Fees (eff. July 1, 2025) |
| After-hours restoration (emergencies only), homeowner | $150.00 | NCWSA Water and Sewer Fees (eff. July 1, 2025) |
| Meter testing fee | $50.00 | NCWSA Water and Sewer Fees (eff. July 1, 2025) |
| Returned check | $37.50 | NCWSA Water and Sewer Fees (eff. July 1, 2025) |
| Fire line, all meters | $3,780.00 | NCWSA Water and Sewer Fees (eff. July 1, 2025) |
When a backup raises the bill
A clog does not run the meter. But a toilet that keeps running after a backup, or a fill valve damaged during cleanup, will. If the next bill jumps, check the meter with everything off.
For City of Covington accounts, a running toilet sends water to the sewer, and the City's leak policy says no sewer adjustment is given for leaked water that went into the city sewer, though the water portion can still be discounted. See the leak adjustment guide.
The Free Quote Request on this page reaches independent plumbers who work across Newton County.
| Rule | What the policy says | Source |
|---|---|---|
| Where the leak must be | Residence side of the meter: meter to home, or inside the home | City of Covington Leak Policy |
| Paperwork | Receipt or repair bill showing where the leak was fixed, plus the Leak Adjustment Request Form | City of Covington Leak Policy |
| No repair bill | No leak adjustment | City of Covington Leak Policy |
| Months adjusted | The two highest months involved in the leak | City of Covington Leak Policy |
| Time to complete | At least one week (longer for a new service with no history) | City of Covington Leak Policy |
| Water over 12-month average | Discounted rate, currently $3.00 per thousand | City of Covington Leak Policy |
| Leak water that did not reach city sewer | Sewer adjusted back down to an average | City of Covington Leak Policy |
| Leak water that went into city sewer | No sewer adjustment | City of Covington Leak Policy |
| While under review | No penalties accrue; monthly payments still required | City of Covington Leak Policy |
Cleanouts: the plumber's front door
Most houses have one or more cleanouts: capped fittings on the drain line, often just outside the foundation or in the yard, that let a plumber reach the main without pulling a toilet. Find yours before you need it, and keep it clear of mulch and plants.
When the plumber opens the cleanout during a backup, the water level in it tells a lot. Full of water means the blockage is downstream, toward the street or the septic tank; empty means it is upstream, inside the house.
If your house has no accessible cleanout, ask whether adding one makes sense during the repair. It can make the next visit faster.
Rates for the water that goes down the drain
On a City of Covington account, every thousand gallons you use is charged sewer at $6. On NCWSA sewer, it is $8.90 per thousand above the first 1,000, plus a $6.59 base charge. Those charges are why running toilets and dripping faucets cost more than they look: you pay for the water twice.
| Item | Charge | Source |
|---|---|---|
| Water base charge, single-family | $13.63 | NCWSA FYE 2026 Budget, retail rates |
| Water, 0 to 3,000 gallons | $3.34 per 1,000 gallons | NCWSA FYE 2026 Budget, retail rates |
| Water, 3,001 to 8,000 gallons | $7.54 per 1,000 gallons | NCWSA FYE 2026 Budget, retail rates |
| Water, 8,001 to 15,000 gallons | $9.16 per 1,000 gallons | NCWSA FYE 2026 Budget, retail rates |
| Water, 15,001 gallons and above | $10.92 per 1,000 gallons | NCWSA FYE 2026 Budget, retail rates |
| Sewer base charge, single-family | $6.59 | NCWSA FYE 2026 Budget, retail rates |
| Sewer usage above 1,000 gallons | $8.90 per 1,000 gallons | NCWSA FYE 2026 Budget, retail rates |
Roots and older laterals
Tree roots seek out small cracks and joints in older sewer laterals and can fill a pipe over a few seasons. Cabling cuts them back but they regrow. If a camera shows heavy root intrusion, ask about repair options as well as cleaning, and get prices for both.
Sources for this page: City of Covington, GA: Water Rate Information (rates as of November 1, 2025); Newton County Water & Sewerage Authority: FYE 2026 Budget & Financial Plan, retail service rates effective July 1, 2025 (PDF); Newton County Water & Sewerage Authority: Water and Sewer Fees, effective July 1, 2025 (PDF); City of Covington, GA: Water and Sewer Tap Fees; City of Covington, GA Planning & Development: Building Permit Application (rev. 12/26/25, PDF); City of Covington, GA: Leak Policy and Leak Adjustment Request Form (PDF). Checked 2026-10-30.
One request reaches independent plumbers who work in Covington and across Newton County, GA.
Free Quote RequestCall (470) 441-4673Covington, GA questions
How do I know if my main line is clogged?
Several drains backing up at once, especially on the lowest floor, points to the main line.
What does the City of Covington charge for sewer?
$6 per 1,000 gallons with an $18 minimum.
Does NCWSA make sewer taps?
No. Its fee sheet says it does not make sewer taps and charges a $75.00 inspection fee.